Job Responsibilities

✅ Oversee hotel operations, including front desk, housekeeping, and restaurant services
✅ Ensure excellent guest experience and address customer concerns professionally
✅ Manage staff, train employees, and maintain high service standards
✅ Monitor bookings, revenue, and cost control to maximize profitability
✅ Maintain strong relationships with online travel agencies OTAs and corporate partners
✅ Ensure compliance with hotel policies, safety regulations, and industry standards
✅ Handle event planning, banquets, and conference services efficiently
✅ Develop and implement sales strategies to increase hotel occupancy and restaurant bookings
✅ Drive promotions and partnerships to attract more banquet, conference, and party bookings