Job Responsibilities
1. Communicate with leads about study programs, admission requirements, and applications.
2. Address inquiries, guide leads, and enhance engagement for higher conversions.
3. Schedule follow-ups via calls and emails for consistent engagement.
4. Provide initial counseling, assess needs, and recommend study programs.
5. Collect, verify, and maintain accurate lead records.
6. Assist with administrative tasks like documentation, filing, and data entry.
7. Track interactions, generate reports, and refine strategies based on patterns.
8. Collaborate with operations and application teams to streamline processes.
9. Maintain transparent and updated application records.
10. Submit daily, weekly, and monthly reports on call outcomes and challenges.
11. Support additional business activities as required.
Requirements
- Strong spoken English with confidence in communicating with local and foreign students.
- Must have a PC/laptop, webcam, and high-speed internet for remote work.
- Maintain professionalism, stay online, and remain actively engaged during working hours.
- Ensure integrity and accountability in a remote work environment with minimal supervision.
- Possess strong technical skills in Excel, Outlook, Google Sheets, and Google Drive.
- Utilize the latest AI tools to enhance productivity and efficiency.
- Skilled in building rapport, understanding student needs, and maintaining a professional yet friendly tone.
- A can-do attitude and willingness to take initiative
- Ability to work independently and as part of a team
- Creative thinking with the ability to generate innovative ideas
- Confidence to ask questions and seek clarification when needed
Education
Graduate.
Experience
Experienced, Fresher and Current Undergraduate Students are all eligible to apply for this position
About the Company
- Company Name: GECC (Global Education and Career Consultant)
- Company Profile:
- N/A
