Job Responsibilities
1. Always greet guests in a friendly and professional manner according to Hotel's standards.
2. Engage each guest as a unique individual and listen attentively to their requests.
3. Perform accurate check-ins and check-outs of guests daily.
4. Answer the telephone in a timely and professional manner.
5. Make reservations over the phone and in person.
6. Run daily reports to check reservations for accuracy and identify any special requests.
7. Listen to guest's complaints or concerns and resolve their issue in a timely manner.
8. Familiar with hotel software.
Requirements
- Basic Knowledge in Computer Operation.
- Standard English communication skills.
- Be able to work in stressful situations.
- Strong organizing, coordinating and administrative skills and problem-solving skills.
- Knowledge of bookings in booking.com
Education
Graduation complete
Experience
- Experienced candidates will get preference. Freshers are encouraged to app
Other Details
Salary: 8,000-12,000
Candidates age :22-35
About the Company
- Company Name: La Vista Hotel
- Company Profile:
- La Vista Hotel™ | The Boutique Hotel is conveniently located in the heart of Sylhet City. It oozes style, class & sophistication without compromise, a pioneer in bespoke, tailored boutique hotel service and luxury.
