Job Responsibilities

Job Overview:  Rahma Home care Agency USA based Home health care agency is looking for an administrative Assistant. The role involves managing day-to-day office tasks, assisting with client inquiries, maintaining records, coordinating schedules, and ensuring the smooth flow of information between patients, healthcare providers, and staff. The ideal candidate is highly organized, detail-oriented, and has excellent communication skills.


Job Responsibilities:

- Review and process claims for home health care services, ensuring accuracy and compliance with company policies and regulations.

- Verify patient eligibility and benefits for services rendered.

- Collaborate with healthcare providers to obtain necessary documentation for claims processing.

- Resolve discrepancies or denials by communicating with patients, providers, and insurance companies.

- Maintain accurate records of claims, payments, and correspondence.

- Stay updated on industry regulations and changes in insurance policies affecting claims processing.

- Assist in training and supporting new team members as needed.

- Generate and analyze reports related to claims processing metrics.

-Conduct e-fax, email, call hospital/Doctor office and constantly communicate with the patient.

-Manage company social media platiorms like, fb page, insta account, tik tok etc.

-Work with high privacy patient data.

-Manage daily office operations, including answering phones, and maintaining patient records.