** Manage daily restaurant operations, ensuring smooth and efficient service at all times.
** Drive restaurant sales growth through effective upselling, special offers, and customer engagement.
** Actively bring corporate events, parties, and private programs to the restaurant.
** Build strong relationships with local businesses, event organizers, and corporate clients to secure group bookings and events.
** Plan and execute special event programs birthday, wedding, anniversary parties to ensure high client satisfaction.
** Ensure high standards of food quality, presentation, service, and hygiene at all times.
** Supervise, train, and motivate the restaurant team to maintain excellent service standards.
** Handle guest complaints and feedback professionally, turning them into positive experiences.
** Coordinate closely with the kitchen and banquet teams to deliver flawless service during events.
** Monitor sales targets daily and implement action plans to achieve monthly revenue goals.
** Manage restaurant marketing activities, seasonal promotions, and social media collaboration if needed.
** Maintain a clean, organized, and welcoming environment for all guests.
** Track inventory and manage supply orders efficiently for uninterrupted operations.
** Prepare daily, weekly, and monthly sales and operations reports for management.
** Perform any additional tasks or responsibilities assigned by the management, especially to boost sales and client satisfaction.
Strong leadership and team management skills.
Excellent communication skills in Bangla and English both speaking and writing.
Strong knowledge of restaurant sales, event management, and guest handling.
Ability to bring new corporate clients and private party bookings.
Professional behavior, smart and pleasant personality.
Ability to manage pressure situations, complaints, and operational challenges effectively.
Sound knowledge of restaurant operations, food & beverage service, and event coordination.
Basic computer skills MS Office, Email communication, POS/Booking Software handling.
Minimum Bachelor’s Degree Honors Passed or Running.
Preferably in Hospitality Management, Hotel Management, Restaurant Management, or a related field.
Prior experience in 3-star/4-star hotels or well-known restaurants will get extra priority.
Strong network with corporate clients or event organizers is a big plus.
Must be flexible with work hours weekends and holidays if needed.
Professional appearance and grooming standards must be maintained.
Good problem-solving and decision-making abilities.
Team player with strong coordination skills.
Willingness to take on any additional responsibilities assigned by management.