● A customer-oriented mindset with the ability to empathise and provide exceptional service.
● Strong problem-solving skills to effectively address customer enquiries.
1. Excellent British English accent & writing skills is a plus.
2. Proficiency in using computers and basic software applications e.g., Microsoft Excel, Word,
Google Sheets.
3. A customer-oriented mindset with the ability to empathise and provide exceptional service.
4. Strong problem-solving skills to effectively address customer enquiries.
5. Patience and professionalism in handling challenging situations.
6. Multitasking abilities to manage multiple customer interactions simultaneously.
7. No prior experience is required. We welcome candidates without prior experience who possess.
8. Strong communication skills, a customer-focused attitude, and a willing.
Graduation.
Freshers are highly encouraged to apply.
- Knowledge sharing session.
- Working with a vibrant team and amazing Ed-Tech products.
- Personal Development Plan PDP and Training & learning materials will be provided.
- Subsidised lunch and snacks from the office.
- Monthly activity, the star performer of the week, and team outing facility.
- Self-study session in the morning.
- Working with a global workforce ranging from the UK, USA, Africa, Middle East and Asia.